Privacy Policy
How we collect, use, safeguard, and handle your information at BuildRealtor.
At BuildRealtor, we are committed to protecting your personal data, ensuring transparency in how your data is used, and adhering to strict privacy standards across all our platforms.
1. Introduction & Scope
Overview of BuildRealtor services & platform scope
Welcome to BuildRealtor ("we", "our", "us"). BuildRealtor operates India's premier multi-service platform uniting Real Estate (Buy, Rent, Sell properties), Hotel & Stay Bookings, Tour & Travel Packages, Professional Home Services, Vendor Directory, and Marketplace Essentials.
This Privacy Policy explains how BuildRealtor collects, processes, uses, stores, and protects your personal data when you visit our website, register an account, browse listings, communicate with sellers/vendors, or book services through our platform.
By accessing or using BuildRealtor, you signify your agreement to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.
2. Information We Collect
Personal, transactional & technical data collected
We collect information directly from you when you provide it to us, automatically as you navigate our platform, and from trusted third parties.
Personal & Account Information
- Full Name, Email Address, and Phone Number
- Account Passwords (stored in encrypted/hashed form)
- Government ID or Verification details for registered Sellers/Hosts/Vendors
- Profile picture, company name, and address details
Listings & Transaction Data
- Property location, pricing, photographs, and specification details
- Booking reservations for hotels, stays, tours, travel, and services
- Messages, inquiries, and offers sent to vendors or agents
- Payment receipts and booking references
Technical & Device Logs
- IP Address, Browser Type, Operating System, and Device Identifiers
- Access dates, page views, clickstream data, and referral URLs
- Session tokens, location coordinates (with user permission)
Support & Feedback Data
- Customer support tickets, contact emails, and feedback forms
- OTP verification records (short-lived, auto-expiring)
- Ratings, reviews, and survey submissions
3. How We Use Your Information
Purposes for processing your personal data
We utilize the collected information for the following legitimate business purposes:
- Platform Operations: Creating and managing your account, facilitating property buy/sell/rent workflows, and enabling hotel, travel, tour, and service bookings.
- Communication & Support: Connecting buyers with verified vendors, sending booking confirmations, OTP verification codes, and responding to support queries.
- Personalization & Recommendations: Displaying relevant property listings, home loan options, travel deals, and marketplace items suited to your preferences.
- Security & Fraud Prevention: Verifying vendor profiles, detecting unauthorized access, preventing fraudulent property listings, and enforcing site rules.
- Legal Compliance: Complying with applicable laws, legal processes, regulatory audits, and law enforcement requests.
5. Data Protection, Security & Storage
How we keep your credentials and data safe
BuildRealtor employs rigorous physical, technical, and administrative security measures to protect your information:
Strong Password Hashing
Passwords are encrypted using industry-standard bcrypt salt hashing.
Secure OTP Verification
OTPs expire in 10 mins & lock after 5 failed attempts to block brute-force attacks.
SSL / TLS Encryption
All data transmission between your browser and servers is encrypted.
7. Your Rights & Privacy Choices
Accessing, modifying & removing your data
As a registered user of BuildRealtor, you retain rights over your personal data:
- Access & Update: You can edit your profile information, contact numbers, and listing details anytime through your Dashboard.
- Opt-Out of Communications: You can unsubscribe from newsletter updates and promotional emails by clicking the unsubscribe link or contacting support.
- Data Deletion Request: You may request account closure and personal data removal by writing to supportbuildrealtor@gmail.com.
8. Children's Privacy
BuildRealtor is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors.
9. Third-Party Links
Our site may contain links to external sites (such as loan partners or map providers). We are not responsible for the privacy practices or content of third-party websites.
10. Policy Updates & Amendments
We reserve the right to modify this Privacy Policy at any time. When updates occur, we will revise the "Last Updated" date at the top of this page. Significant modifications will be communicated via site notifications or registered email.
11. Privacy Contact Details
If you have questions, concerns, or data requests regarding this Privacy Policy, reach out to our team: